Smooth Aviation

The Blog for Service Excellence

Smooth Aviation

The Blog for Service Excellence

Smooth Aviation

The Blog for Service Excellence

This blog features insights from Cosmos as well as perspectives from industry specialists. Have an idea, topic suggestion, or want to contribute? We’d love to hear from you! Email us at blog@usecosmos.com.

Johannes Janning
Talk Where It Happens: Real-Time Collaboration to maintain Service Excellence

Apr 24, 2025

Johannes Janning
How Ground Handling Service Providers can leverage Cosmos

Apr 17, 2025

Johannes Janning
The SaaS Shift in Aviation Operations

Apr 10, 2025

Comparison of the cost of SLA penalties with the cost of delays in aviation
Comparison of the cost of SLA penalties with the cost of delays in aviation
Comparison of the cost of SLA penalties with the cost of delays in aviation
Johannes Janning
Why It’s Time to Rethink SLAs

Apr 4, 2025

The image shows a warning message stating "Delay was higher in the past 7 days" alongside a bar graph with two bars, one yellow and one gray, indicating performance data related to airlines and airfare.
The image shows a warning message stating "Delay was higher in the past 7 days" alongside a bar graph with two bars, one yellow and one gray, indicating performance data related to airlines and airfare.
The image shows a warning message stating "Delay was higher in the past 7 days" alongside a bar graph with two bars, one yellow and one gray, indicating performance data related to airlines and airfare.
The Cost of Delays

Feb 27, 2025

A graphic for the smooth aviation blog displaying 'IOCC Integrated Operations Control Center' alongside a gauge indicating 99% performance, representing innovation and efficiency in aviation solutions.
A graphic for the smooth aviation blog displaying 'IOCC Integrated Operations Control Center' alongside a gauge indicating 99% performance, representing innovation and efficiency in aviation solutions.
A graphic for the smooth aviation blog displaying 'IOCC Integrated Operations Control Center' alongside a gauge indicating 99% performance, representing innovation and efficiency in aviation solutions.
The Evolution of Operations Control Centers (OCCs)

Feb 10, 2025

A stack of airline service code cards displays IATA standards AHM 730 and AHM 732 with details on baggage and check-in errors, highlighting standardization in aviation.
A stack of airline service code cards displays IATA standards AHM 730 and AHM 732 with details on baggage and check-in errors, highlighting standardization in aviation.
A stack of airline service code cards displays IATA standards AHM 730 and AHM 732 with details on baggage and check-in errors, highlighting standardization in aviation.
Standardization in Aviation

Jan 2, 2025

A graphic for the smooth aviation blog article "Design in Aviation". The image shows a flight information display with the number 99 highlighted in yellow in the "Delay Code" section, next to the airport code "CGN" under "Airport Terminal."
A graphic for the smooth aviation blog article "Design in Aviation". The image shows a flight information display with the number 99 highlighted in yellow in the "Delay Code" section, next to the airport code "CGN" under "Airport Terminal."
A graphic for the smooth aviation blog article "Design in Aviation". The image shows a flight information display with the number 99 highlighted in yellow in the "Delay Code" section, next to the airport code "CGN" under "Airport Terminal."
Design in Aviation

Dec 18, 2024

Circular badges featuring the GDPR logo surrounded by stars and the ISO 27001 Information Security certification are prominent, emphasizing data protection and compliance and highlighting the commitment to security of Cosmos Solutions in aviation for airlines.
Circular badges featuring the GDPR logo surrounded by stars and the ISO 27001 Information Security certification are prominent, emphasizing data protection and compliance and highlighting the commitment to security of Cosmos Solutions in aviation for airlines.
Circular badges featuring the GDPR logo surrounded by stars and the ISO 27001 Information Security certification are prominent, emphasizing data protection and compliance and highlighting the commitment to security of Cosmos Solutions in aviation for airlines.
Our Commitment to Security

Dec 6, 2024

Next-level service collaboration.

Get a quote

Features

Next-level service collaboration.

Get a quote

Features

Next-level service collaboration.

Get a quote

Features