Optimize baggage handling with data-driven solutions

Optimize baggage handling with data-driven solutions

Optimize baggage handling with data-driven solutions

A digital screen displays analytics on mishandled bags with graphs and statistics, highlighting a 0.31% increase, relevant to aviation performance and insights.

Dashboard

Monitor baggage irregularities in real-time

Get instant insights into baggage handling performance with a pie chart showing the Mishandled Baggage Index (MBI). Identify trends, analyze patterns, and take proactive measures to reduce mishandling and improve service quality.

A digital screen displays analytics on mishandled bags with graphs and statistics, highlighting a 0.31% increase, relevant to aviation performance and insights.

Dashboard

Monitor baggage irregularities in real-time

Get instant insights into baggage handling performance with a pie chart showing the Mishandled Baggage Index (MBI). Identify trends, analyze patterns, and take proactive measures to reduce mishandling and improve service quality.

baggage performance in real-time

Dashboard

Monitor baggage irregularities in real-time

Get instant insights into baggage handling performance with a pie chart showing the Mishandled Baggage Index (MBI). Identify trends, analyze patterns, and take proactive measures to reduce mishandling and improve service quality.

A web-app interface shows a conversation thread titled "Missing Bag," displaying responses from airline service providers discussing analytics and solutions related to misplaced luggage, emphasizing innovation and performance in aviation.

Collaborative Chat

Communicate directly to resolve baggage issues

Enable real-time communication with your partners to quickly resolve every mishandled baggage case. Discuss each event and follow up on missed cases or corrective actions.

A web-app interface shows a conversation thread titled "Missing Bag," displaying responses from airline service providers discussing analytics and solutions related to misplaced luggage, emphasizing innovation and performance in aviation.

Collaborative Chat

Communicate directly to resolve baggage issues

Enable real-time communication with your partners to quickly resolve every mishandled baggage case. Discuss each event and follow up on missed cases or corrective actions.

A web-app interface shows a conversation thread titled "Missing Bag," displaying responses from airline service providers discussing analytics and solutions related to misplaced luggage, emphasizing innovation and performance in aviation.

Collaborative Chat

Communicate directly to resolve baggage issues

Enable real-time communication with your partners to quickly resolve every mishandled baggage case. Discuss each event and follow up on missed cases or corrective actions.

RL Codes

Easily understand reason for loss codes of baggage

View reasons for lost baggage with a simple mouseover feature, ensuring precise categorization and mutual understanding.

RL Codes

Easily understand reason for loss codes of baggage

View reasons for lost baggage with a simple mouseover feature, ensuring precise categorization and mutual understanding.

RL Codes

Easily understand reason for loss codes of baggage

View reasons for lost baggage with a simple mouseover feature, ensuring precise categorization and mutual understanding.

The image shows a web-app interface screen from Cosmos showing Acme Ground Services, displaying a list of four responsibilities related to baggage handling, each associated with a numbered code for operational insights in aviation service performance.

Provider Responsibility

Automatic linking for SLA accountability

Cosmos automatically links baggage incidents to the responsible service provider based on the SLA and performance data, fostering accountability.

The image shows a web-app interface screen from Cosmos showing Acme Ground Services, displaying a list of four responsibilities related to baggage handling, each associated with a numbered code for operational insights in aviation service performance.

Provider Responsibility

Automatic linking for SLA accountability

Cosmos automatically links baggage incidents to the responsible service provider based on the SLA and performance data, fostering accountability.

The image shows a web-app interface screen from Cosmos showing Acme Ground Services, displaying a list of four responsibilities related to baggage handling, each associated with a numbered code for operational insights in aviation service performance.

Provider Responsibility

Automatic linking for SLA accountability

Cosmos automatically links baggage incidents to the responsible service provider based on the SLA and performance data, fostering accountability.

Reason Clearing

Request updates for incorrect codes

Manage change-request of reason for loss codes within Cosmos to maintain accurate reporting, and eliminate tool switching.

Reason Clearing

Request updates for incorrect codes

Manage change-request of reason for loss codes within Cosmos to maintain accurate reporting, and eliminate tool switching.

Reason Clearing

Request updates for incorrect codes

Manage change-request of reason for loss codes within Cosmos to maintain accurate reporting, and eliminate tool switching.

An analytics dashboard displays a list of mishandled bags tasks with ticket numbers, quantity, and status as open, highlighting aviation industry performance and solutions.

Event List

Quick overview of mishandled baggage

Get a high-level list of mishandled baggage cases with open tickets, enabling efficient tracking and management.

An analytics dashboard displays a list of mishandled bags tasks with ticket numbers, quantity, and status as open, highlighting aviation industry performance and solutions.

Event List

Quick overview of mishandled baggage

Get a high-level list of mishandled baggage cases with open tickets, enabling efficient tracking and management.

An analytics dashboard displays a list of mishandled bags tasks with ticket numbers, quantity, and status as open, highlighting aviation industry performance and solutions.

Event List

Quick overview of mishandled baggage

Get a high-level list of mishandled baggage cases with open tickets, enabling efficient tracking and management.

A digital notification states, "Your input is needed: Please check why this bag was mishandled," and the Cosmos logo, illustrating the importance of collaborative solutions in airline service and performance analytics.

Alerts

Act faster with tailored real-time alerts

Stay informed with real-time notifications on new irregularity cases or updates. Detect issues early and take prompt action, keeping everyone aligned and enable proactiveness.

A digital notification states, "Your input is needed: Please check why this bag was mishandled," and the Cosmos logo, illustrating the importance of collaborative solutions in airline service and performance analytics.

Alerts

Act faster with tailored real-time alerts

Stay informed with real-time notifications on new irregularity cases or updates. Detect issues early and take prompt action, keeping everyone aligned and enable proactiveness.

A digital notification states, "Your input is needed: Please check why this bag was mishandled," and the Cosmos logo, illustrating the importance of collaborative solutions in airline service and performance analytics.

Alerts

Act faster with tailored real-time alerts

Stay informed with real-time notifications on new irregularity cases or updates. Detect issues early and take prompt action, keeping everyone aligned and enable proactiveness.

A digital interface displays a root-cause analysis for a bag route, featuring flight codes and numbers with a focus on aviation analytics and performance insights.

Root-cause Analysis

Identify the root cause of baggage issues

Trace the full route of a bag to uncover where irregularities and delays occur frequently. Additional insights help to identify process gaps and sustainably prevent similar issues in the future.

A digital interface displays a root-cause analysis for a bag route, featuring flight codes and numbers with a focus on aviation analytics and performance insights.

Root-cause Analysis

Identify the root cause of baggage issues

Trace the full route of a bag to uncover where irregularities and delays occur frequently. Additional insights help to identify process gaps and sustainably prevent similar issues in the future.

A digital interface displays a root-cause analysis for a bag route, featuring flight codes and numbers with a focus on aviation analytics and performance insights.

Root-cause Analysis

Identify the root cause of baggage issues

Trace the full route of a bag to uncover where irregularities and delays occur frequently. Additional insights help to identify process gaps and sustainably prevent similar issues in the future.

Next-level service collaboration.

Get a quote

Features

Next-level service collaboration.

Get a quote

Features

Next-level service collaboration.

Get a quote

Features