Reduce turnaround delays together

Reduce turnaround delays together

Reduce turnaround delays together

Bar chart displaying flight delay analytics, showcasing average delays in minutes per 100 legs, highlighting a specific 15-minute delay with insights for aviation performance optimization and airline service solutions.

Dashboard

Track delays as they happen

Gain real-time visibility into performance with a bar chart that breaks down delays across custom timeframes. Instantly identify patterns, analyze recurring issues, and detect problem areas. With actionable insights at hand, everyone can proactively work towards minimizing delays and improving operational performance.

Bar chart displaying flight delay analytics, showcasing average delays in minutes per 100 legs, highlighting a specific 15-minute delay with insights for aviation performance optimization and airline service solutions.

Dashboard

Track delays as they happen

Gain real-time visibility into performance with a bar chart that breaks down delays across custom timeframes. Instantly identify patterns, analyze recurring issues, and detect problem areas. With actionable insights at hand, everyone can proactively work towards minimizing delays and improving operational performance.

Bar chart displaying flight delay analytics, showcasing average delays in minutes per 100 legs, highlighting a specific 15-minute delay with insights for aviation performance optimization and airline service solutions.

Dashboard

Track delays as they happen

Gain real-time visibility into performance with a bar chart that breaks down delays across custom timeframes. Instantly identify patterns, analyze recurring issues, and detect problem areas. With actionable insights at hand, everyone can proactively work towards minimizing delays and improving operational performance.

The image displays two overlapping IATA standard documents, labeled AHM 732 and AHM 730, with highlighted codes related to passenger and baggage handling, relevant to airline analytics and solutions.

Delay Codes

Use IATA Standards or tailor it to your needs

Cosmos supports IATA’s Delay Code Standards (AHM 730 & AHM 732) while offering the flexibility to implement custom delay codes tailored to your specific operational needs. With an intuitive mouseover feature, users can easily view and understand delay codes, ensuring clear communication and standardized reporting across all locations and service categories.

The image displays two overlapping IATA standard documents, labeled AHM 732 and AHM 730, with highlighted codes related to passenger and baggage handling, relevant to airline analytics and solutions.

Delay Codes

Use IATA Standards or tailor it to your needs

Cosmos supports IATA’s Delay Code Standards (AHM 730 & AHM 732) while offering the flexibility to implement custom delay codes tailored to your specific operational needs. With an intuitive mouseover feature, users can easily view and understand delay codes, ensuring clear communication and standardized reporting across all locations and service categories.

The image displays two overlapping IATA standard documents, labeled AHM 732 and AHM 730, with highlighted codes related to passenger and baggage handling, relevant to airline analytics and solutions.

Delay Codes

Use IATA Standards or tailor it to your needs

Cosmos supports IATA’s Delay Code Standards (AHM 730 & AHM 732) while offering the flexibility to implement custom delay codes tailored to your specific operational needs. With an intuitive mouseover feature, users can easily view and understand delay codes, ensuring clear communication and standardized reporting across all locations and service categories.

A web app interface displays a conversation about a flight delay from FRA to BER, involving Acme Ground Services, with comments on staffing issues and support from the airline.

Collaborative Chat

Work together to resolve issues faster

Enable seamless communication with every party engaged through integrated chat interactions. Each party only sees what they are allowed to see and what’s relevant to them, ensuring focused discussions, real-time context sharing, and timely updates. This fosters transparent collaboration, reduces resolution times, and helps prevent similar issues from recurring.

A web app interface displays a conversation about a flight delay from FRA to BER, involving Acme Ground Services, with comments on staffing issues and support from the airline.

Collaborative Chat

Work together to resolve issues faster

Enable seamless communication with every party engaged through integrated chat interactions. Each party only sees what they are allowed to see and what’s relevant to them, ensuring focused discussions, real-time context sharing, and timely updates. This fosters transparent collaboration, reduces resolution times, and helps prevent similar issues from recurring.

A web app interface displays a conversation about a flight delay from FRA to BER, involving Acme Ground Services, with comments on staffing issues and support from the airline.

Collaborative Chat

Work together to resolve issues faster

Enable seamless communication with every party engaged through integrated chat interactions. Each party only sees what they are allowed to see and what’s relevant to them, ensuring focused discussions, real-time context sharing, and timely updates. This fosters transparent collaboration, reduces resolution times, and helps prevent similar issues from recurring.

Image showing a section of Cosmos web application interface, highlighting a list of delay codes and service partner responsibility, including documentation, errors, late positioning, loading, and unloading.

SLA Tracking

Monitor SLA compliance

Identify delays that impact your SLAs as they get directly linked to the responsible service partner. This ensures clear accountability and helps track service performance against agreed standards.

Image showing a section of Cosmos web application interface, highlighting a list of delay codes and service partner responsibility, including documentation, errors, late positioning, loading, and unloading.

SLA Tracking

Monitor SLA compliance

Identify delays that impact your SLAs as they get directly linked to the responsible service partner. This ensures clear accountability and helps track service performance against agreed standards.

Image showing a section of Cosmos web application interface, highlighting a list of delay codes and service partner responsibility, including documentation, errors, late positioning, loading, and unloading.

SLA Tracking

Monitor SLA compliance

Identify delays that impact your SLAs as they get directly linked to the responsible service partner. This ensures clear accountability and helps track service performance against agreed standards.

Clearing

Delay Code Clearing

Request corrections or updates to delay codes directly within Cosmos. Ensure accurate reporting and better alignment with the operational reality.

Clearing

Delay Code Clearing

Request corrections or updates to delay codes directly within Cosmos. Ensure accurate reporting and better alignment with the operational reality.

Clearing

Delay Code Clearing

Request corrections or updates to delay codes directly within Cosmos. Ensure accurate reporting and better alignment with the operational reality.

The image displays the airline analytics web app interface from use Cosmos, showcasing flight delays with icons, flight numbers, and delay times to provide insights into airline performance.

Event List

Quick summary of delay status

Get a consolidated list of delayed flights, providing a high-level overview for quick decision-making and immediate action.

The image displays the airline analytics web app interface from use Cosmos, showcasing flight delays with icons, flight numbers, and delay times to provide insights into airline performance.

Event List

Quick summary of delay status

Get a consolidated list of delayed flights, providing a high-level overview for quick decision-making and immediate action.

The image displays the airline analytics web app interface from use Cosmos, showcasing flight delays with icons, flight numbers, and delay times to provide insights into airline performance.

Event List

Quick summary of delay status

Get a consolidated list of delayed flights, providing a high-level overview for quick decision-making and immediate action.

Notifications

Stay informed in real-time

Receive instant notifications for new delays, updates, and status changes. This ensures that your team stays informed and can react to operational events as they happen.

Notifications

Stay informed in real-time

Receive instant notifications for new delays, updates, and status changes. This ensures that your team stays informed and can react to operational events as they happen.

Notifications

Stay informed in real-time

Receive instant notifications for new delays, updates, and status changes. This ensures that your team stays informed and can react to operational events as they happen.

The image shows a mobile interface of an airline service web-app displaying a detailed breakdown of turnaround processes with timestamps, including statuses like "Cleaning Arrived" and "SLA Breach Detected," providing valuable insights and analytics for performance optimization in aviation.

Coming Soon

Turnaround Timestamps

Analyze turnaround efficiency

Get timestamps for every stage of the turnaround process to identify bottlenecks, uncover time losses, and enable better planning and faster process optimization.

The image shows a mobile interface of an airline service web-app displaying a detailed breakdown of turnaround processes with timestamps, including statuses like "Cleaning Arrived" and "SLA Breach Detected," providing valuable insights and analytics for performance optimization in aviation.

Coming Soon

Turnaround Timestamps

Analyze turnaround efficiency

Get timestamps for every stage of the turnaround process to identify bottlenecks, uncover time losses, and enable better planning and faster process optimization.

The image shows a mobile interface of an airline service web-app displaying a detailed breakdown of turnaround processes with timestamps, including statuses like "Cleaning Arrived" and "SLA Breach Detected," providing valuable insights and analytics for performance optimization in aviation.

Coming Soon

Turnaround Timestamps

Analyze turnaround efficiency

Get timestamps for every stage of the turnaround process to identify bottlenecks, uncover time losses, and enable better planning and faster process optimization.

A digital dashboard displays detailed aviation analytics with an aircraft illustration, weather conditions, and flight rotation information, highlighting innovative airline performance solutions and showing contextual flight information in detail.

Contextual Information

Access flight and aircraft details

View detailed flight data, including aircraft type, weather conditions, and other contextual factors, to improve decision-making and gain a deeper understanding of performance impacts.

A digital dashboard displays detailed aviation analytics with an aircraft illustration, weather conditions, and flight rotation information, highlighting innovative airline performance solutions and showing contextual flight information in detail.

Contextual Information

Access flight and aircraft details

View detailed flight data, including aircraft type, weather conditions, and other contextual factors, to improve decision-making and gain a deeper understanding of performance impacts.

A digital dashboard displays detailed aviation analytics with an aircraft illustration, weather conditions, and flight rotation information, highlighting innovative airline performance solutions and showing contextual flight information in detail.

Contextual Information

Access flight and aircraft details

View detailed flight data, including aircraft type, weather conditions, and other contextual factors, to improve decision-making and gain a deeper understanding of performance impacts.

Next-level service collaboration.

Next-level service collaboration.

Next-level service collaboration.